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Psychological Safety

Beyond Politeness: Creating a Workplace Where Employees Can Truly Thrive

December 17, 20244 min read

Creating a workplace where individuals feel comfortable sharing their ideas, speaking up, and learning from mistakes is the foundation of an inclusive and healthy work environment. At Life Force Wellness, we believe that employee mental resiliency thrives in spaces where psychological safety is prioritized. It’s not just about avoiding physical harm or maintaining polite interactions; it’s about fostering an environment where employees feel supported, valued, and empowered to perform at their best without fear of judgment or shame.

What is Psychological Safety?

Psychological safety is the belief that one can express oneself without fear of embarrassment, punishment, or belittling for speaking up or making mistakes. Organizations that prioritize politeness over safety may cause employees to avoid speaking up, sharing innovative ideas, or asking for help—all of which are vital for innovation, growth, and overall well-being.

In psychologically safe environments, a growth mindset is promoted, and mistakes are seen as opportunities for learning rather than failures to be criticized. This doesn’t mean we’re promoting carelessness or unprofessionalism but rather encouraging growth through constructive conversations.

Why Psychological Safety Matters for Mental Resiliency

When employees feel psychologically safe, they’re better equipped to handle challenges, manage stress, and build mental resiliency. Here’s how psychological safety supports overall employee health:

  • Enhanced Communication: Employees are more likely to speak up, share concerns, and provide valuable feedback when they feel heard and respected.

  • Innovation and Problem-Solving: A safe environment encourages diverse perspectives and ideas, helping teams find creative solutions without fear of failure.

  • Improved Mental Health: Reducing fear of judgment or shame decreases stress and fosters an environment of trust and support.

  • Higher Team Performance: Teams perform more efficiently and effectively when individuals feel secure enough to collaborate and learn together.

Key Steps Leaders Can Take to Build Psychological Safety

While psychological safety is a team effort, leaders play a pivotal role in setting the tone. Here are actionable steps leaders can take to build psychologically safe environments:

  1. Speak Less, Listen More: Make room for diverse voices and perspectives. Encourage employees to share their thoughts without interruption.

  2. Create Mechanisms to Be Heard: Implement tools, such as surveys, open forums, or feedback systems, that allow employees to express concerns and ideas.

  3. Recognize and Reward Courage: Celebrate individuals who raise challenging questions, offer new solutions, or discuss uncomfortable topics in a constructive manner.

  4. Lead with Transparency: When leaders make mistakes, they should own them. Share what went wrong, what you learned, and how the team can grow from the experience.

A Shared Responsibility: Steps for Teams to Foster Psychological Safety

Building psychological safety doesn’t rest solely on leaders. Every individual contributes to creating an environment of trust and support. When challenges arise, or conflicts occur, teams can take these steps to address issues constructively:

  1. Assess the Situation: What happened, and what impact did it have? Ensure it’s safe to address the issue immediately. If not, de-escalate and revisit the conversation later with the intent to resolve it productively.

  2. Ask Clarifying Questions: Approach the situation with curiosity, not judgment. Seek to understand before jumping to conclusions.

  3. Respond with Empathy: Share factual observations and offer the opportunity for dialogue. Use teachable moments to foster growth, not blame.

  4. Share the Effects: Be open about how actions impact individuals and teams. If needed, allies, including HR, can help mediate these conversations.

  5. Determine Next Steps: Ask yourself what outcome you’re seeking. Is follow-up needed? Define the conversation's purpose and thoughtfully prepare for it using inclusive language.

The Results of Prioritizing Psychological Safety

The positive outcomes of prioritizing psychological safety in the workplace are clear:

  • Teams perform better, faster, and with greater innovation.

  • Employees feel empowered to learn and grow without fear of failure.

  • Communication improves, fostering a culture of collaboration and trust.

  • Mental health and resiliency are strengthened, leading to happier and healthier employees.

At Life Force Wellness, we believe that fostering psychological safety is a critical component of building a resilient workforce. Employees who feel safe sharing, learning, and growing will not only perform at their best but also experience improved well-being, both at work and beyond.

Start the Conversation

If you’re ready to create a psychologically safe workplace that supports employee mental resiliency and overall well-being, Life Force Wellness can help. Through workshops, coaching, and practical tools, we’ll partner with your organization to build an environment where every employee feels seen, heard, and empowered to thrive.

Let’s work together to create workplaces where mental resiliency isn’t just encouraged—it’s inevitable.

Psychological SafetyMental HealthEmployee WellnessLeadership Development
After experiencing burnout working long, stressful hours in the tumultuous oil and gas field, Megan decided to break out on her own and focus on health and wellness. Megan found a passion for teaching and coaching physical well-being but recognized the need to build mental resiliency in her clients, leading her to study positive psychology. Megan brings her passion for wellness back into the corporate environment by working with leaders to transform company cultures to focus on employee health and wellbeing.

Megan has studied various topics, from creating exercise and diet plans to building mental resiliency, understanding behavior change and creating engaging corporate programs. This led her to create Life Force Wellness LLC, a corporate wellness organization focusing on work-life balance and seven distinct areas of well-being. Megan has a B.S. in Business Administration with a concentration in Marketing and a minor in psychology. She holds certifications as a personal trainer, health coach, nutrition coach, corporate wellness specialist, positive psychology practitioner, stress management, sleep and recovery coach.

Megan Wollerton

After experiencing burnout working long, stressful hours in the tumultuous oil and gas field, Megan decided to break out on her own and focus on health and wellness. Megan found a passion for teaching and coaching physical well-being but recognized the need to build mental resiliency in her clients, leading her to study positive psychology. Megan brings her passion for wellness back into the corporate environment by working with leaders to transform company cultures to focus on employee health and wellbeing. Megan has studied various topics, from creating exercise and diet plans to building mental resiliency, understanding behavior change and creating engaging corporate programs. This led her to create Life Force Wellness LLC, a corporate wellness organization focusing on work-life balance and seven distinct areas of well-being. Megan has a B.S. in Business Administration with a concentration in Marketing and a minor in psychology. She holds certifications as a personal trainer, health coach, nutrition coach, corporate wellness specialist, positive psychology practitioner, stress management, sleep and recovery coach.

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